The verification process begins at the official Zambia Qualifications Authority website. Navigate to www.zaqa.gov.zm and locate the Apply Online tab found on the top right corner of the screen to enter the Qualifications Management System (QMIS).
Select **Sign up** at the bottom if you don't have an account.
Once on the QMIS landing page, click the Sign Up button. You will be prompted to select your account type. In your case please select Personal since you are a student
Enter your first and last name (family name).
Ensure you enter a **strong password** that includes:
* A minimum of **6 characters** * At least one uppercase letter * At least one lowercase letter * At least one number * At least one special character (e.g., !@#$%^&*) an example *MyZAQUA1234#*
Check your email inbox for an account activation link sent by the **ZAQA system**.
You must click this link to verify your identity and activate your account before proceeding with any application.
Log in to your newly activated account.
Select the **Apply** button and accurately fill in all your personal details as they appear on your official documents.
Ensure you click **Save and Continue** to move to the next section without losing your data. For example:
* First Name: Percy * Other Names: * Last Name: Ng'uni * Date Of Birth (DOB): **01/01/2000** * Change Date Of Birth (DOB): dd/mm/yyyy * Marital Status: Single * Country: * Identity Type: National Registration Card * Identity #: 112233/44/1 * Account Type: Personal * Email: [email protected] * Mobile Number: 097123456789 * Postal/Physical Address: 10101 Lusaka, **** Road 101, House Number **** * Status: Active
Check the left pane and click the **+ icon**.
This action will take you to a page where you can start your verification process.
Choose apply sicne you are opening this for the first time and when you clik apply it will open up a page to help you being the application process
Ensure the **personal details** are valid.
If you intend to continue your education, select "Further Study." Otherwise, choose from the following options:
* Employment * Immigration/Residence * Professional Registration * Upgrade of Learning Achievement * Other When done choose save and continue
A critical part of the process is the Consent Form, which allows ZAQA to verify your results with the awarding institution. Look for the download link, save the form to your device, and fill it out completely.
You are required to attach a clear, scanned copy of either your Passport or your National Registration Card (NRC). Important: Both the front and back of the NRC must be combined into a single document for upload.
Attach a high-quality scan of your qualification certificate and select the country where it was issued from the dropdown menu. If you have multiple certificates to verify, click Add More to include them in the same application.
Take the Consent Form you filled out in Step 6, sign it, and scan it back into the system. Attach this signed copy under the submission section and click the final Submit button.
Once your application is submitted, the system will automatically generate an invoice. This document will specify the exact amount you need to pay and provide you with a unique Application ID number.
ZAQA supports multiple payment options including Debit/Credit Cards, Bank Deposits, and Mobile Money on all networks (Airtel/MTN/Zamtel). If you pay via bank deposit, you must email a copy of the deposit slip showing your full name and Application ID to [email protected]. For Mobile Money or Visa payments, you can download your receipt directly from the portal under the Paid option.
After your application has been processed and verified, you will receive a notification. Log back into the portal to download your E-certificate. This digital document is a valid ZAQA Certificate and can be used for employment or academic admission purposes.
